Help Center

We recognize the importance of a seamless online gambling experience. To this end, the Pokiez Help Center is committed to offering unparalleled assistance, operating continuously to serve our esteemed clients.

Frequently Addressed Queries 

In the dynamic realm of online gambling, many inquiries often arise. Our highly knowledgeable Pokiez representatives have meticulously curated answers to the most recurrent questions to streamline your gaming journey.

How to Register at Pokiez?

Should you wish to partake in the world of online gaming with Pokiez, establishing an account is a straightforward process. Here is a comprehensive guide for desktop and mobile users alike.

For Desktop Users:

1. Navigate to the Pokiez official website using any preferred web browser.
2. Seek and select the "Join" option.
3. Populate the form with requisite details, including email, residential address, date of birth, phone number, and full name.
4. Accept the stipulated terms and conditions, and select "Create Account."
5. An SMS containing a validation code will be dispatched to you promptly.
6. Upon completion, you may opt for the browser to retain your login credentials for expedited future access.

For Mobile Enthusiasts:

1. Access the Pokiez platform via your mobile browser, compatible with both Android and iOS.
2. Initiate the registration by inputting your full name, email, and password.
3. Finalize the form by adding your date of birth, phone number, and chosen currency.
4. Confirm your eligibility by indicating you are above 18 years of age.

Potential Login Difficulties and Resolutions

If you encounter challenges during login, common reasons include:

• Absence of internet connectivity.
• Misentered login credentials.
• Inactive user profiles.
• On some occasions, access may be provided through our auxiliary domain, ensuring undisturbed gaming experiences.

Dedicated Support Services

Assisting Every Step of the Way Our specialized support team, distinguished by their profound understanding of the online casino landscape and exemplary communication aptitudes, stands ready to assist. We highly value feedback, allowing us to perpetually enhance our services.

Be it via live chat, email correspondence, or direct phone conversation, our objective remains to swiftly address your concerns, facilitating your return to the gaming tables.

Advice for New Gamblers

It is imperative to comprehend regulations and payout dynamics of any game before engaging. While entertainment is paramount, strategic insight can be equally beneficial. Wishing you a rewarding gaming experience.